Frequently Asked Questions
Do I need to pay import tax?
We have local delivery to Europe, the United States and Russia. For another region, we declare the lower value in the custom if no specific requirement.
Do you ship to my country?
We ship worldwide, you can refer to our shipping policy for the time and delivery method we use.
How do I get a refund?
Please see the Refund Policy page for refund informationHow do I modify an order?
For amending orders, please see My Order pageHow do I track an order?
To track an order see the Order Tracking PageWhat delivery service you use?
You can refer to our shipping policy.
When will you ship my order?
You can refer to our shipping policy.